Privacy Policy

Note: this is a professional template prepared for CYBRO. Replace the bracketed placeholders (contact e-mail, jurisdiction) with your confirmed details.

1. Who we are

This website is operated by CYBRO, an IT and technology solutions company (“we”, “us”, “our”). For privacy questions you can contact us at info@example.com (placeholder — update in assets/js/config.js).

2. Information we collect

• Contact form information. When you submit the contact form, we receive the information you enter: your name, email address, phone number, subject and message. This site is provided as static pages; form submissions are delivered through the communication channels configured on the site (currently e-mail and/or WhatsApp) or through the company's backend endpoint once connected.
• Enquiry pre-selection. If you arrive at the contact form via a product or service enquiry button, your message is pre-filled with the item you selected for convenience. It is sent only when you choose to submit it.
• Local storage. Your theme preference (dark or light) is stored in your browser's local storage. It is not transmitted to us.
• Technical data. As with any website, your hosting provider may automatically process standard technical logs (e.g., IP address, browser type, timestamps) for security and operational purposes.

3. How we use information

• — To respond to your enquiries and provide requested quotations or proposals;
• — To perform the services you ask for and administer our relationship with you;
• — To maintain the security, performance and integrity of our website and IT systems;
• — To comply with legal obligations where required.

We do not sell your personal information, and we do not use your contact details for unrelated marketing without your consent.

4. Sharing and processors

We share information only with parties that help us operate: our communications providers (e-mail, telephone/WhatsApp), website hosting and security providers, and professional advisers where necessary. Where you communicate with us through a third-party platform (such as WhatsApp), that platform's own privacy policy also applies. Respective processor details, including a data-processing register where required by your jurisdiction, can be provided on request.

5. International transfers

CYBRO serves domestic and international clients. Where information is transferred across borders, we rely on appropriate safeguards as required by applicable law. Contact us for specifics relevant to your request.

6. Retention

Enquiry correspondence is retained for as long as needed to handle your request and any follow-up, and thereafter in line with our retention schedule and legal obligations.

7. Your rights

Depending on your jurisdiction, you may have rights of access, correction, deletion, restriction, objection and portability regarding your personal data, and the right to lodge a complaint with a supervisory authority. To exercise any right, contact us using the details in section 1.

8. Security

We apply proportionate technical and organisational measures to protect information, including access control, encryption in transit where available, and staff confidentiality obligations. No public website can guarantee absolute security; if you need to share highly sensitive material, contact us first so we can agree a secure channel.

9. Children

Our services are directed at businesses and adults. We do not knowingly collect data from children.

10. Changes to this policy

We may update this policy as our operations or the law require. The “Last updated” date above reflects the current version.